Choosing the right landscaper can make or break your outdoor project. The landscaping industry in Melbourne has a wide range of operators, from qualified professionals to handymen with a trailer and a lawnmower. Here is what to look for and what to avoid, based on our years of experience in the industry.
Check qualifications and experience
Landscaping in Victoria does not always require a registered builder's licence, but that does not mean qualifications do not matter. Look for operators with relevant trade qualifications, especially if the project involves structural work like retaining walls, pergolas, or decking.
Lucas holds a Certificate IV in Carpentry and has over 15 years of experience. Our team includes a qualified bricklayer who handles blockwork, retaining walls, and brick features. For electrical and plumbing work, we coordinate with licensed subcontractors.
Insist on proper insurance
Public liability insurance is essential. We carry $10,000,000 in public liability cover, which protects you if something goes wrong during the build. Ask any landscaper you are considering for proof of current insurance before they start work.
Workers compensation insurance is also required if the operator has employees. Do not accept verbal assurances. Ask for a certificate of currency and check the dates.
Red flags to watch for
In our experience, there are several warning signs that an operator might not deliver what they promise. Quotes that seem too good to be true usually are. A reluctance to provide references or show previous work is concerning. Pressure to sign quickly or pay large deposits upfront is another red flag.
Our deposit and payment terms are discussed upfront during the quoting process and depend on the scope of the project. Deposits hold your project date and allow us to order materials. We are happy to provide references and show you our previous work at any time. Contact us to discuss the details for your specific project.
Looking for a landscaper you can trust? We would love to discuss your project.
Schedule a CallWhat a good landscaper should offer
A professional landscaper should visit your site, take measurements, discuss your vision, and provide a detailed written quote that breaks down materials and labour. They should be able to explain their process, their timeline, and what happens if unexpected issues arise.
Communication throughout the project is just as important as the quality of the build. We keep our clients informed at every stage, clean the site every night, and do a walk-through at completion to make sure everything meets expectations. A week later, we follow up by email to check everything is settling in well.